International Shipping is sometimes Challenging
For dAISy HAT - AIS Receiver for Raspberry Pi
The product is good , maybe it could be extended by additional offers like the antenna or some pictures about the different connections. Documentation was mentioned that it is still under development. So will be better in the future, but for a Maker should it not be a hurdle. The Communication with tracking number for the shipping is good out of Tindie - the parcel services could improve !
Shipping ( Packaging and wrapping was good and content is well prepared for customs ) is a bit of a challenge : You could track the goods very well on the US side until it reaches your own country. Then it hangs in customs "forever" without any notice. The next message from US could be wrong ( it is in my case ) and you need to use the tracking number for your local official parcel service ( which is in Germany "Post" !)
Good is, the product will not be destroyed as it has all needed signs (CE) etc. You just need a lot of patience: 3 days shipping inside US, 3 weeks customs , 1 day in country shipping - the customs is the big dark hole.
Now I am looking forward to my next sail trip to us the AIS Receiver !
Response from Wegmatt LLC | Nov. 23, 2016
Thank you for your review.
Unfortunately I haven't found a way yet to expedite processing by German customs. Most other European countries manage to process packages within a week.
The only workaround seems to be to use DHL or other courier services, which I can quote when requested. But this typically incurs much higher shipping cost (~ $40-50) plus potentially additional service charges on delivery.
