Dialog on the website was misleading
For Teensy 3.5/3.6 Breakout (Revision A, Standard)
The pictures on the website show the unit with the carrier rails removed and with headers
installed, and show the kit as including 4 40-pin headers. I ordered the unit assembled and
left the selection as "leave carrier rails on." When I received the unit it the packing slip listed
the 4 headers but the unit did not have headers on it nor were there loose headers in the
package. I thought that an error had been made and the headers had not been put on, but
when I went back to the web page and looked at the other choice, I saw that it was "remove carrier rails
and install headers" which implies that the default which I had left unchanged when I ordered
meant rails but no headers. It would be clearer if the default option was "leave carrier rails on
and do not install or include headers" and if the packing slip with the package did not list headers
which are in the photos on the web page but are not in the package.
Response from Tall Dog | March 15, 2017
The buyer and I discussed this situation and were able to reach a resolution. The order was missing the extra pin headers which would typically be included with an order of this type. I offered to send additional pin headers to the buyer at no cost, but they declined this offer. I also sent an extra free parts kit to this buyer to compensate them for the trouble and thank them for taking the time to leave detailed feedback.
