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Pete´s Playground

630 orders since May 16, 2020

Berlin, Berlin, Germany

Ships from Germany.

Custom Work Available

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https://www.rosspeter.org

Overall Rating:

Review Breakdown

5
21 4
8 3
2 2
8 1
1

View All Reviews

Average Ratings

Product: (4.55)

Documentation: (4.15)

Shipping: (3.92)

Communication: (3.98)

All Reviews

Robert | Dec. 28, 2021

Did not even ship it

For RepRapFirmware WiFi Adapterboard for SKR Pro

Purchased on 22`th of november.
Seller said that it was shipped out on 29`th of november, But i did not receive a tracking number (I paid 8 Euros extra for that).
After several emails without response i got a tracking number on the 7th of december, and the shipping label just had been purchased.
So he did not ship it on the 29`th as he first said.
On the 8`th i did a refund claim, and got it back, I have not received the item, so he did not send it.

I dont know if the product or documentation is good or bad, so i leave a 3 star since i cant leave them unmarked.

But shipping and communication is BAD

Kind of sad since i need it, so i have to look elsewhere for it

Kaspars | Nov. 24, 2021

Good quality product, awful shipping, no communication :(

For RepRapFirmware WiFi Adapterboard for SKR1.3/1.4

The product is good, works as advertised, quality stuff. No problems there. However, shipping is terrible.
My first order came within two weeks from Germany (DHL mind you) to Latvia. Kinda long for DHL, but ok.
My second order - did not come at all. It's been a month now since shipment.
Tried to write to the seller two times - no response.
Shipment with DHL should take at most 4-5 days within Europe, not a month.
I hope the seller sees this, so we can sort it out.

Graham | Aug. 25, 2021

The hardware looks fine but know what you are doing.

For RepRapFirmware Raspberry Pi to SKR 1.3/1.4/PRO/GTR

I struggled to get mine delivered and communication in this regard was abrupt and not good. Now that I finally have my goods I realise that I was not given any kind of instruction sheet on how to use the board. I see comments in the reviews about a discord and github but no active links to get there. A web page with written instructions would be useful for those of us who are not experts and still learning. Soldering the plugs on is easy enough but how do I connect it to my skr pro and use it with klipper or reprap? some pictures and detailed instructions please. Also get some guidance on customer care if you want to grow the business. Great parts that are difficult to get and use will not lead to word of mouth referrals, which is the key for your success.

Jay | Aug. 10, 2021

I still have not received my order - placed June 8th

For RepRapFirmware WiFi Adapterboard for SKR Pro

It is taking a VERY long time to get this component. Placed my order June 8th - still don't have it and cannot track it based on the way it was shipped.

STILL WAITING - No response from seller....

Mark | Feb. 15, 2021

Customer Service/Communication Skills needs improvement

For RepRapFirmware WiFi Adapterboard for GTR

This seller's customer service & communication skills do need work.

Initially shipped via Deutsche post, they are next to useless, seems lost.

After finally convincing the seller that there was going to be no delivery via Deutsche Post he agreed to resend using UPS.

The products arrived, credit where credit is due, respect to the seller for finally rectifying the matter
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Response from Pete´s Playground | Feb. 15, 2021
Dear Mark,

I normally try to ship ASAP. If you want to contact me please write on the discord.
I have a Lot of buyers who are satisfied.

Please keep in mind that i am one person WHO do the Things.

Mark | Feb. 15, 2021

Customer Service/Communication Skills needs improvement

For RepRapFirmware WiFi Adapterboard for SKR Pro

This seller's customer service & communication skills do need work.

Initially shipped via Deutsche post, they are next to useless, seems lost.

After finally convincing the seller that there was going to be no delivery via Deutsche Post he agreed to resend using UPS.

The products arrived, credit where credit is due, respect to the seller for finally rectifying the matter

Kenneth | Jan. 20, 2021

no support

For RepRapFirmware Raspberry Pi to SKR 1.3/1.4/PRO/GTR

I tried with klipper and reprap firmare to get this item to work. There is no documentation or support i wish i cpuld send it back
Avatar
Response from Pete´s Playground | Jan. 20, 2021
Dear Kenneth, we have a very active discord and a github Wiki. Please Join the discord. Link in the Wiki.

Charles | Nov. 3, 2020

I'm sure it's a good product but I haven't received it.

For RepRapFirmware WiFi Adapterboard for SKR1.3/1.4

Unfortunately I never received the product after ~3 months of waiting. Pete did say he sent me another one but after a month it's still no where to be seen. I can't put all the blame on Pete. It's possible that both shipments got lost by Deutsche Post / Canada Post, but if that's true then it's a pretty high chance that that you may never receive the product you paid for even if it's not Pete's fault. If you pay for something you expect to receive the product.
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Response from Pete´s Playground | Nov. 3, 2020
Dear Charles,

Please contact me via PM. You will get a refund or another solution! I have an idea!


Best
Peter
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