Things didn't go well but Tom went above and beyond
For Mini ATX PSU-Cool Kit for Raspberry Pi
Things didn't go well with the ATX SPU cool kit, and initially I thought I had messed up the soldering job.
I emailed Tom for some help and he was very helpful, and I sent some photos and he gave some advice on how to diagnose what was up.
Long story, short, but it ended up being an incompatibility with the power supply I was trying to use. My soldering was fine! I think the SF power supply was trying to be too clever and was expecting a motherboard, rather than the Raspberry Pi. Before we realised the issue, Tom sent me a replacement board (I payed for the postage) and unfortunately, due to Corona-19 delays, that package was delays some several months. So Tom, being an amazing guy, sent me another replacement, using a different transport company which got to me before the first one!
I've sent Tom the details of the power supply I was initially using, so he can sort that out with future designs.
Thank you Tom, you went well beyond what was expected to resolve the issue. My offer for a beer, should you ever visit my part of the world stands. :)
All the best,
Stephen
