ProtoART

669 orders since Apr 05, 2016

Enschede, Overijssel, Netherlands

Ships from Netherlands.

Custom Work Available

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We are urgently looking for a reseller in Canada.Interested? Please contact us: info@protoart.net

Overall Rating:

Review Breakdown

Average Ratings

Product: (3.79)

Documentation: (3.21)

Shipping: (3.58)

Communication: (3.37)

All Reviews

Dan | May 26, 2022

Love the Universal cartridge

For Universal Cartridge for Formlabs Form 2 & Form 3

I messed up resetting a time or two when I was getting started, not a big deal with all of the resin you can run thru per each reset.
We seem to get between 2 and 3 liters per reset.
They pay for themselves very quickly, like 2 liters of use from apply labs.
Cheap enough to have one for each material we use, and keep a spare on hand.
I highly recommend this product!

Constanza | Jan. 20, 2022

Help needed and no answer

For Universal Cartridge for Formlabs Form 2 & Form 3

I have write to protoart like 4 time since a month ago and no answer. I bought this product Long time ago , take some time to get to my country. I dont have the instructions to setup the computer. Please if anyone can help me. They dont answer my mails.

Response from ProtoART | Jan. 21, 2022

Hello!

Unfortunately I could not find any email or Tindie message from you from this year related to this issue. Please verify the email address.

Sorry to hear you have lost the instructions we include with every shipment. Please do not throw it away as it explains how to use the Universal Cartridge including a link to the software specifically for your cartridge version.

In the meantime I sent you a link through Tindie and you should have all information again to continue printing.

Please let me know if you have any more questions.

Best regards,
ProtoART

Jerome | March 2, 2021

Works as advertised

For Universal Cartridge for Formlabs Form 2 & Form 3

Cartridge modification instructions need more close up still photos and hints about appropriate supplies (glue, etc.). Some finicky soldering with small connector so need some eye/hand coordination and soldering skills. Latest version of (larger) connector (cartridge V2) did not ship with my first order but was supplied when asked. 10 use limit annoying but by keeping tank full can be extended as needed, practically speaking, as cartriges never run out.
Overall it gets the job done.

Response from ProtoART | March 2, 2021

Thank you for your review Jerome!

When working with the cartridges every day it's easy to miss details sometimes. Your feedback was very welcome and we already have and are improving the instructions to make the installation process of the module more smooth and easy to use.

We are now also including the bigger chip for the V2 cartridges with every order so users with empty new type cartridges should be able to have an easy install as well!

Davide Dott. | June 13, 2020

Bad experience

For Universal cartridge for Formlabs Form 2 - old

Not working with my form3.
time and money wasted
And the software let you recharge 10 times before expire

Response from ProtoART | June 13, 2020

Hello Davide,

Many users are using this product on the Form 3.

Could you please send us an email what is exactly not working? We have tested the universal cartridge last week on the Form 3 with the May 21st firmware and everything is working fine.

Please note that you have ordered more than 6 months ago. In the meantime several updates of the software have been released.

Kind regards,
ProtoART

Robert | June 3, 2020

I did not receive this item

For Universal cartridge for Formlabs Form 2 - old

I have not received this item. It been over two months.
Estimate delivery date was 5/11 and it's now 6/3.
No communication.

Response from ProtoART | June 3, 2020

Dear Robert,

Please consult us and USPS before placing such harmful "reviews".
As you are probably aware, COVID-19 caused some serious delays of some shipments the past weeks and you might be affected.

That being said, your order has been delivered a week ago: RT310786***NL.

Regards,
ProtoART

Thomas | May 24, 2020

I have not received my order after almost 4 weeks

For Universal cartridge for Formlabs Form 2 - old

I have not received my order after almost 4 weeks, please confirm shipment and send asap!!!!

my order number: #191982

Thomas lehman

Response from ProtoART | May 24, 2020

Dear Thomas,

Surprised to see a 'review' before contacting us first.
When the order was shipped, we have sent you the tracking number through this website, this tracking number was also sent to you through email by PostNL.

Your parcel arrived in the country of destination and is currently in the distribution center for delivery.
You can track it yourself through https://www.internationalparceltracking.com/

If you can't find the tracking number, please contact us so we can share the details: info@protoart.net

Please keep in mind that shipments to Italy are slower than usual due to COVID-19 which is out of our control.

Kind regards,
Corbin Los

ProtoART

Jana | April 5, 2020

Difficult to get running - limited use

For Universal cartridge for Formlabs Form 2 - old

The instructions are simple enough, but I dislike the limit on the cartridge. I was trying to get the profile right for my 3rd party resin and that caused me to switch profiles, thus needing to switch resin type on the cartridge. Now I'm down 3 resets out of a total of 10 which is pretty limiting for the price paid. Following that the printer now can't see that the tank is full. It sees a Grey v4 cartridge and tank, but keeps trying to fill the tank. I have tried troubleshooting, but at this point am now relegated to printing in open mode which defeats the point of the universal cartridge. Not impressed with the product, would prefer better documentation on common issues.

Edit: Thanks for offering to reset the use count. You said I need to fill the cartridge with at least 200ml does that mean that if there's any resin in the tank it won't recognize it and will over fill?

Edit #2: I just took the resin in the tank, filtered it, put the good stuff back into the cartridge and it dispensed it but still kept getting stuck in a never ending tank fill loop.

Response from ProtoART | April 8, 2020

Thank you for your review!

Several weeks ago we have release a video demonstrating how to setup and use the cartridge the first time, have you seen this?
There is a 10x reset limit, this should be enough for 20 liter of resin. Most users earn the cartridge back in about 2 or 3 liter of 3rd party resin(with some dental resins already in one liter). If you want to use the cartridge with a resin that has not been tuned or tested for the formlabs machines, we're happy to help and can reset your use count for free, so you are able to test all the resin profiles to find the right one.

You can also switch back and forth between previously used resin profiles without losing any credit.

When the machine gives the message that it is "waiting to fill the tank", this means it cannot dispense resin from the tank. You need to fill the cartridge with at least 200ml of resin so the machine can top-up the tank itself. It is possible that you have a resin which is not tuned for the formlabs machines and is cannot be sensed by the machine, so it gets stuck in the “waiting to fill” loop.

Please do not hesitate to contact us in case you have questions and make sure to check the recently released user website with FAQ and video’s.

Our email address: info@protoart.net

Fernando | March 3, 2020

Finally a got prints that i can cast

For Universal cartridge for Formlabs Form 2 - old

Thanks this work pretty well i'm using this for casting resin and finally i,m having clean casting of my 3d prints in the form3.
The only downside is that reading the manual you have send with the cartridge you don't recommend to fill the cartridge with 1 lt of resin instead you recommend to put 250ml and each reset of the cartridge is gonna count like you use 1lt but in reality you are using 250ml per recharge x 20 times limit recharge would be only 5lt it this correct?

Response from ProtoART | March 3, 2020

Thank you for your review!

Great question asked as well.

Although the chance is small, we recommend filling with no more than 250ml in case something happens. Just keep filling the cartridge until the machine rejects it as "worn out". Only then reset it and you should be good to go and enjoy the 20+ liter.

Christian | Feb. 8, 2020

The perfect add on for any Form2/3 printer

For Universal cartridge for Formlabs Form 2 - old

This is your option to escape the Formlabs black box universe and choose the resin of your own choice (Form3 without open mode at this time).

Response from ProtoART | Feb. 9, 2020

Thank you for your review!
Great to hear it is working as intended on your Form 3.

Happy printing. :)

Eddy | Jan. 2, 2020

Must have for Form 2/3 owners plus mini DF Grey resin review

For Universal cartridge for Formlabs Form 2 - old

I bought this cartridge a few months ago and have been using it with almost no issues, the issues I had was shipping related and ProtoART was quick to answer and help resolve my issues with no problem.

Program to setup the resin type on the cartridge was easy to use and instructions were pretty easy to follow along, I didn't need to backtrack.

DF Grey Resin (digital forge):

I used the DF Grey resin (I think it was v2) and while it had some issues I will list below, this along with the cartridge let me use my machine to its fullest. Like it was built for, I was able to leave it alone and go do other things while it printed worry free.

Comparing DF Grey v2 to Formlabs Grey v4:

- Smells is a bit stronger and very noticeable than FL Grey v4
- It's less stickier than Grey v4 when touching a print during transfer to alcohol
- Weird dusty coat sometimes over pieces after alcohol bath and the smell gets worse after drying in the UV chamber (the smell goes away after a bit)
- supports are a bit harder to snap of.
- Contrast of the finished print is amazing, you're able to see a bit more than Grey v4.
- Same level of smoothness and minimal ridges as if you were using Grey v4
- The Material after print is definitely sturdier than Grey v4 (personal experience after dropping a part by accident)

TL;DR:

Definitely buy this cartridge, super easy to setup and if there are any issues I believe protoART will be able to resolve it as quick as he did my issues.

DF Grey Resin is pretty solid and an incredibly reliable purchase for the price but if you have the cash for Formlabs resin, go for it.

Dee | July 21, 2019

Very good product that works exactly as stated

For Universal cartridge for Formlabs Form 2 - old

This is a great product, We bought the unit for our own installation and it works great. The profiles are good and it works exactly like a Form2 original cartridge. Its nice to be able to have the choice / option of using third party resins, Some of which have significantly better performance and lower cost than the original FormLabs products. It now means we enjoy the full functionality of the printer - no more poor prints with a line through them (and often a weak point) with the 100ml stop point in open mode, also we now enjoy the advantages of the wiper and the heater. The resin dispenses from the cartridge an we enjoy the full functions of the printer.

Response from ProtoART | July 21, 2019

Thank you for your review! We're exited to hear you like the product.
If there is anything we can improve to get that last 1 star up, please let us know. Any feedback is welcome.

Happy printing!

Andrii | Jan. 28, 2019

Very useful product

For Universal cartridge for Formlabs Form 2 - old

The product arrived quite rapidly, the modification of an empty cartridge is very easy. Very useful and reactive communication with seller, now works perfectly. Thanks.

William | Jan. 24, 2019

Universal Cart Assembled One Word "Awesome"

For Universal cartridge for Formlabs Form 2 - old

Took a while to get to the US but arrived in about 2.5 weeks pretty good considering it's international. Simple to use, really plug and play. Only issue, minor, was I had to change to a different USB port on same computer. Just Download the "Tool" from link provided. Select comm port and your profile and in about 15 seconds you have a fully programmed Resin Tank.
If you get an error on comm port just unplug the USB and reinsert check comm port drop down and select the new one there. Works like a champ. I have reprogrammed the tank about 7 times trying different profiles with different resins, such as Clear with DF Grey to get more detail. Works every time. Takes 15 seconds to reprogram. I am putting about 200 ml in the tank after initially filling the tank. Keeps my printer going all night. You could fill it up if you want. Documentation was good, very simple. Communication with seller has been excellent. LOVE IT! Everything works, heater, wiper, auto fill!

Ian | Nov. 17, 2018

This is useless

For Universal cartridge for Formlabs Form 2 - old

When you go to the URL to download the required software, it is unavailable. A link to an "info" email is available to request the software. Requests receive no response. This product is 100% useless brick without the software, I've been ripped off.

Response from ProtoART | Nov. 17, 2018

Sorry to hear things are not yet working for you. Please check the URL for the software, it has been updated several days ago with the correct link to an updated version of the software. I could not find a record of your message so please send me the email again with your questions and I'll be happy to answer them.
The product has received a lot of positive feedback since it went online and I'm sure we can make it work for you as well.

Jonas | Nov. 16, 2018

Great product, could use some better documentation

For Universal cartridge for Formlabs Form 2 - old

Really like the product, works really well. The link for cartridge reset software provided with my purchase didn't work, however, after contacting the seller everything was sorted out. Also, the software kept giving me an error when trying to reset the cartridge, however, this didn't impact the way the cartridge worked. A must have for anyone printing with form 2, who feel they spend a little too much on the resins

Response from ProtoART | Nov. 17, 2018

Thank you for your feedback!
We've updated the instructions that are shipped with the product. The error indeed has no effect on the function of the cartridge, we're updating the software so this confusing error does not pop up anymore.

Happy printing!

Simon | March 29, 2018

Looks great, good communication and excellent shipping

For Wordclock - Frontpanel - 40x40cm

Received the product yesterday and it looks great. Some minor air bulbs on the plate but i'll paint the wood behind the plate black so should not be visable. These are only visable when backlighted.

Fast shipping and great communication from the seller of when he was sending the product. Track&Trace of the product is a plus.

Kruno | Feb. 13, 2017

Soilsensor

For GreenThumb - WiFi Soil moisture sensor (Gen 2.0)

I received today a sensor that I ordered befor 5 weeks. After several attempts I managed to connect and tegister. For now, everything is working perfectly. The device inspires confidence. It will serve to monitor my little greenhouse (2 x2 meters). I may in the future my "plantation" of 20 American blueberry bushes treat with 2 new sensors.

Brian | Dec. 22, 2016

Device does not work; bought two and neither work

For GreenThumb - WiFi Soil moisture sensor (Gen 2.0)

I bought 2 of these devices to monitor moisture reading in my garden. They arrived reasonably fast, within a week. The enclosures are 3d printed, This is not a bad thing and I actually like it because I can replace it if they broke.

My issue came after I had to special order the 14500 and the charger to find out that this product does not even turn on. upon closer inspection of the circuit, you can see that the resistors and capacitors are potentially missing or in the wrong orientation.

This product sounds like a great idea, and it seems at one point they were shipping a functional device, but at this moment I'm holding almost $100 investment (Battery, Charger, 2 sensors + shipping) in moisture sensors in my hand and nothing is working.

Due to the DIY nature of this site, I'm a bit saddened by the lack of quality control for this product.

Response from ProtoART | Dec. 22, 2016

I do not have a record that you contacted us about your issue.
No capacitors and resistors are missing, some are left out as they are not needed. There is no orientation/polarity for capacitors and resistors.

Please contact us before writing a review that it doesn't work. I sold over 50 pcs and our server is registering that they are all online(except for the ones logging to their own server).

Thomas | Dec. 7, 2016

Great electronic, but fails on homepage, so make your own.

For GreenThumb - WiFi Soil moisture sensor (Gen 2.0)

A somewhat cheap flower sensor compared to other brands, like Flower Power, Koubachi and PlantLink.
This one has WIFI connection was makes it better than FlowerPower, that only has Bluetooth, so you do not have to stand right next to you dead plant to get information about it being dead.
Sensors for water, temperature, nutritions and sunlight, like the Flower Power and Koubachi, but in the current way of usage the sunlight sensor is not really working, because its located at the board, which in normal usage will be protected by the plastic housing thereby leaving the light sensor in total darkness at all times.
The sensor needs to be moved from the board and integrated into the plastic housing in order to work.

Battery consumption is quite high with the standard setup of 300 seconds between updates. Increase the update value alot and it works great. A flower do rarely die within 6-8 hours. :)
The homepage has no plant database, no triggers or alarms. This product is only really worth it if you make you own server with these features. A forum on the product homepage for exchanging ideas and code would be a great addition.
The documentation lacks alot. A forum could help here also and a FAQ-section would be nice.
I had a lot of problems getting the product to contact my own server and had to do a lot of packet grabbing to figure it out. Turns out that http:// in the address was being the cause, but it was there in the original setup.

Once you have managed to make your own homepage, then its great.
My first try with a plant sensor was a Flower Power and I could use this one to calibrate the sensors on Greenthumb for my specific plants.